VCB Delivery


Delivery page header 

We use a variety of different methods for delivering products to our customers. This provides a broad and flexible service to suit almost every body's needs.

 

We offer free delivery on all products to Mainland England and Wales - This excludes the Scottish Highlands and surrounding islands. 

If you require delivery to the Scottish Highlands or surrounding islands please contact us for more information of delivery in your area.

 

Delivery Times

Estimated delivery dates can vary depending on what type of appliance you choose.

Small Items - Such as kettles, toasters, microwaves, hobs, cooker hoods. 

- We usually use a trusted third party courier service to deliver these items. They are normally dispatched within 2 working days following cleared payment. Once dispatched, the item(s) should be with you within 48hours. However please allow 4 - 5 working days. For a more accurate delivery estimate you can always contact us direct. 

- If your order is placed before 3pm on any working day, the item is usually dispatched on the same day.

- It is very important that you provide us with a contact number. This is only used for confirming delivery dates and informing you of order updates. In some cases we will not dispatch an item until we have your contact details.

-  You can nominate a day for your delivery providing it falls within the delivery estimate or thereafter. There is no charge for this service, however it is not guaranteed.

- We are more than happy to deliver your item to your place of work, or a neighbour if this is what you prefer.


Large Items - Such as Washing Machines, Fridge Freezers, Cookers, Ovens, Range Cookers. 

- These larger items are delivered using a two man delivery team, to ensure a hassle free delivery. We will also place the item in a room of your choice providing access is clear and the room is on the same floor. Items are normally dispatched within 2 working days from cleared payment. Once dispatched, the item(s) should be with you within 2 - 3 working days. However please allow 4 - 5 working days. For a more accurate delivery estimate you can always contact us direct.

- It is essential with larger item deliveries that you provide us with a mobile contact number. The number will only be used to arrange your delivery and inform you of any order updates as and when needed. Items will not be dispatched until we have this information.

- You can nominate a day for your delivery providing it falls within the delivery estimate or thereafter where applicable. There is no charge for this service, however it is not guaranteed.


Additional delivery services

Recycling your old appliance - £30

- We can take your old appliance away for recycling on delivery. The old appliance must be disconnected from any water, gas or electrical supply before we arrive. If the item is not disconnected we reserve the right to refuse the service. 

- This service is for larger appliances only such as Washing Machines, Fridge Freezers, Cookers, Ovens, Range Cookers.


Important delivery information 

- All delivery estimates are subject to stock availability. If for any reason an item is not in stock this can delay any delivery estimate to 7 - 10 days. You will be contacted and made fully aware of any possible delays as soon as possible. Please refer to out terms and conditions for more information.


 

Weekend Deliveries 

We do not currently offer a weekend delivery service on any items sold on our website. 

Saturday - Not currently available 

Sunday - Not currently available

Deliveries are made on working days only. Monday - Friday.